New 10-digit Dialing Procedure

Cincinnati Bell along with other phone companies have announced that the FCC is making 10-digit dialing mandatory. If your area code is 513 or 859, starting October 24, 2021 it will be necessary to dial the area code for all local calls.

In addition to changing the way you dial local calls, all services, automatic dialing equipment, or other types of equipment that are programmed to complete calls to 7-digit local numbers will need to be reprogrammed to complete calls to 10-digit numbers. Some examples are life safety systems or medical monitoring devices, PBXs, fax machines, Internet dial-up numbers, fire or burglar alarm and security systems or gates, speed dialers, mobile or other wireless phone contact lists, call forwarding settings, voicemail services and other similar functions.

For information about anything in this article, please call Cincinnati Bell at 513.565.2210 or access for more information.

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